Tom Clancy’s The Division 2 – How to Fix Game Crashes & Other Issues

Tom Clancy’s The Division 2 – How to Fix Game Crashes & Other Issues 1 - steamlists.com
Tom Clancy’s The Division 2 – How to Fix Game Crashes & Other Issues 1 - steamlists.com

Welcome to Tom Clancy’s The Division 2 – How to Fix Game Crashes & Other Issues Guide.

List of possible solutions for the crashing of The Division 2.

The Division 2 crashes may be resolved using one of the following methods.

Please post a remark below if you have any queries, errors, or ideas.

Update your graphics card driver

 

Verify game files

  • Right click on The Division 2 in your Steam library
  • Click “Properties“.
  • Click the ” Verify integrity game files…” link under “Local Files“.

 

 

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Verify game files - FD04328

Disable overlays in-game

Steam

 

  • Right click on The Division 2 in Steam Library
  • Click “Properties“.
  • Untick ” Steam overlay while in-game“.

 

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Disable in-game overlays - FCFD9A6

Ubisoft Connect

 

  • Click the hamburger menu button in the top-left corner of the Ubisoft Connect Launcher
  • Click “Settings“.
  • Untick ” Enable In-Game Overlay for Supported Games” under General

 

 

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Disable in-game overlays - B82D348

Other

You might also try disabling any in-game overlays like AMD or Nvidia.

Disable DirectX 12 renderer

  • Open the game settings
  • Go to “Video“, -> “Enable DX12 Renderer“.
  • Toggle the option to “No“.
  • Restart the game

 

 

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Disable DirectX 12 renderer - 28C18D9

Troubleshooting Windows Compatibility

  • Right-click The Division 2 in your Steam library and click “Properties”
  • Navigate to “Local Files” and then click “Browse…”
  • Right-click the executable of the game and click “Properties”

 

 

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Windows Compatibility Troubleshooter - 86C6FA8

  • Switch to the Compatibility Tab and check “Disable fullscreen optimizations”
  • Click “Change high-DPI settings”. Next, check “Override high-DPI scaling behavior” . Finally, select Scaling done by: Application
  • To save and close all dialogs, click Ok

 

 

 

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Windows Compatibility Troubleshooter - C4260D0

Modify the paging file size

Insufficient RAM could also cause a game crash. You should first check Event Viewer to see if the Division 2 crash was caused by insufficient RAM. (

). If the source of the event was “Resource-Exhaustion-Detector“, you can follow these steps.

  • Open the Start menu, search for “about“, and then open “About your PC“.

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Modify paging file size - 1AC7364

  • Click “Advanced System Settings” under “Device specifications” section.

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Modify paging file size - 4554116

  • Click the “Advanced” tab in the Performance Section.
  • Click “Advanced” under the Virtual memory tab in the Virtual memory Section.
  • Check ” Automatically manage the paging file sizes for all drives
  • To save and close all dialogs, click OK

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Modify paging file size - 66AB90F

Delete shader cache

  • Go to the Documents Fold > My Games Tom Clancy’s The Division 2
  • Remove the “ShaderCacheA” folder

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Delete shader cache - D6E9919

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Delete shader cache - A7604F6The next time you open the game you'll notice slower loadings. This is normal because the game is regenerating the shader cache.

 

Change EasyAntiCheat CPU affinity

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Delete shader cache - A7604F6This fix must be applied every time you launch the game, unless you use Process La*so.

 

  • Start the game
  • Open Task Manager with Shift+Left+Esc
  • Switch to the Details Tab and look for “EasyAntiCheat.exe“.
  • Right-click the link and select “Affinity“.
  • Check “All processors“, then “CPU 0“.
  • To save and close Task Manager, click OK
  • Play with your character.

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Change EasyAntiCheat CPU affinity - BE76622

Process La*so

 

    Process La*so will start at startup and will automatically apply CPU affinity settings.

 

  • Process La*so will appear in the tray. Double-click its icon to bring the foreground of the tray.

 

  • Select “Options“, “CPU“, or “CPU Affinities…“.
  • In the text box “Process match“, type easyanticheat.exe
  • In the CPU affinity Text Box, type 0
  • Click on the button “Add Rule“, then click OK

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Change EasyAntiCheat CPU affinity - 8BB3725

Use ISLC

Intelligent Standby Cleaner will monitor and clear your memory standby list based on your options.

  • free memory: 2000 Mb (=16GB RAM), 19000 Mb (>=32GB RAM).

 

  • list size: 1500MB

 

  • Click the Start Button
  • You can optionally set ISLC to autorun or auto-start by ticking these checkboxes in the bottom-left corner. Otherwise, you will need to run it manually each time you play the game.
  • Minimize the window

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Use ISLC - 03600C3

Turn off Exploit Protection

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Turn off Exploit Protection - 217CCC4This is a last resort fix and I don't recommend using it unless all of the fixes above don't work. You are disabling system security settings.

 

  • Open the Start menu, search for “exploit“, and then open “Exploit protection“.

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Turn off Exploit Protection - 0A647E5

  • Click ” Add program” -> Choose the exact file path
  • Navigate to The Division 2 installation directory, and click “EACLaunch.exe“.

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Turn off Exploit Protection - 3D45936

  • Do this for each protection

 

  • Click the Apply link at the bottom

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Turn off Exploit Protection - 0C11337

  • Do this for each protection

 

Run the game with higher privileges

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Turn off Exploit Protection - 217CCC4This is a last resort fix and I don't recommend using it unless all of the fixes above don't work. You are giving Steam, Ubisoft Connect and the game more access to the system than it needs to (See: https://en.wikipedia.org/wiki/Principle_of_least_privilege - [wikipedia.org]  ).

 

  • Right-click Steam, and select “Run as Administrator“.
  • Click “Yes“, on the prompt for UAC
  • Start the game

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Run the game with elevated privileges - 51680CE

To launch Steam with higher privileges:

  • Right-click Steam, and select “Properties“.
  • Switch to the Compatibility Tab
  • Check ” Run the program as an administrator.”
  • To save, click OK

Tom Clancy's The Division 2 - How to Fix Game Crashes & Other Issues - Run the game with elevated privileges - 899D8EE

Changelog

01/14/2023

 

  • Added missing image to the ” Modify Paginating File Size” section
  • Fixed a broken link
  • Improved formatting

 

01/13/2023

 

  • Added DirectX renderer section
  • The section on added in-game overlays
  • Improved formatting

 

 

Written by WINSTON

This is all about Tom Clancy’s The Division 2 – How to Fix Game Crashes & Other Issues; I hope you enjoy reading the Guide! If you feel like we should add more information or we forget/mistake, please let us know via commenting below, and thanks! See you soon!


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