Hope it would help you
If you are experiencing connection issues please check the following things to see if they could be causing the disconnect on your end:
The network strength of your internet connection
If you have a firewall or DNS blocker
If your platform’s clock is out of sync
Your NAT Type should be set to Type 1 (Open)
If you are on Windows, you can re-sync your block by following these steps:
Press Windows + R to open the Run window.
Copy and paste ms-settings:dateandtime into the window.
Click on Sync Now
If the issue persists, file a ticket with our support team for troubleshootin
Last one (work for me)
Try running InsurgencyEAC.exe in SteamLibrary\steamapps\common\sandstorm, that worked for me. Before I had removed all Insurgency Sandstorm posts from the firewall settings in Windows and then accepted again after starting through InsurgencyEAC.exe. I do not know if that was needed, but that was my steps taken. Good luck Sarge
Sometimes all what you need put steam client to Beta version.
steam > settings > account > beta participation > change > select > NONE-Opt out of all beta participation
Error message “Easy Anti-Cheat is not installed”
Install, Uninstall, Or Repair Easy Anti-Cheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.
You can also install the service manually. To do so navigate to the “EasyAntiCheat” folder inside of the game’s installation folder and locate “EasyAntiCheat_Setup.exe”. Launch it as administrator and choose ‘Install’.
If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing ‘Repair’ at the end.
Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing ‘Uninstall’ at the end.
Verify The Easy Anti-Cheat Installation
It may be so that an external third-party software has modified the Easy Anti-Cheat service installation, preventing it from functioning properly on . Verify that the Easy Anti-Cheat service on your computer is enabled as following.
- Open the command-line. You may need administrator rights. Follow this guide for instructions on running a command with administrative rights.
- Type in the following command and press Enter. services.msc
- Among the listed services find Easy Anti-Cheat and double-click it.
If the Startup type for the service is ‘Disabled’ – change it to ‘Manual’ and Apply the settings.
The menu can now be closed.
An obsolete version of Easy Anti-Cheat service executable has been detected and an update is needed. Administrative privilege is required to update Easy Anti-Cheat service.
Service updates should happen automatically but might fail in some cases. Please follow the instructions bellow to manually update the service. You only need to do this once for all games.
Download the updated service from the following link: EasyAntiCheat.exe. – [eac-cdn.com]
Copy the downloaded EasyAntiCheat.exe to: “C:\Program Files (x86)\EasyAntiCheat\” (or “C:\Program Files\EasyAntiCheat\”) replacing the existing executable.
Launch the game normaly.
EAC can’t find your game.
uninstall EAC, remove all EAC files from folder then unistall the game and install game again.
Hope you enjoy the Guide about Insurgency: Sandstorm – Fix Connection and Easy AntiCheat Problem After Update, if you think we should add extra information or forget something, please let us know via comment below, and we will do our best to fix or update as soon as possible!
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